Debbie Giovani

I.T. Professional & Web Designer

  • Personal Computing Issues by End Users

    I recall a day that I received a call from one of my end users asking about a personal computer related purchase he had tried to make the night before. He went into one of the big box electronic stores and was looking for flash drive. He asked a salesperson if they had a “USB
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  • Day in the life of an admin

    There are days that come to mind that I have had a good chuckle by the questions asked by end users. On one morning I was pushing out updates to our email client and received a call from one person about the progress bar displayed while the update was running. He asked now that it
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  • Repeat Doers

    I have a friend that I met at my previous place of employment whose personal laptop I came to support. She has a terrible habit of googling websites and clicking into malicious ones. She tends to answer “yes” to pop-ups that tell her her computer is infected and she should run a scan. Her laptop
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